May I commend TriCare and the team members I have had dealings with on the quality of their attention, promptness of response and sincere care that was demonstrated to my family and mostly towards my Uncle John

Upper Mt Gravatt Aged Care Residence

It has been somewhat of a revelation to be sitting on the other side of the desk in this instance. I now have a greater appreciation of the emotional position that families are in when making these decisions. 

It certainly puts the financial aspect in a different perspective as well and highlights the importance of families having access to quality financial advice so they can focus on the more emotional elements and physical care requirements of their family member. 

Thank you for your patience, tolerance and assistance through this difficult process. I can’t say that any of us are ‘looking forward’ to Uncle John being in care but if the level of care at Upper Mt Gravatt matches our experience to date, we will all be very happy.

Gerard Lillis, CFP DFP BBus (Acct)
LifePath Financial Planning
Financial Adviser specialising in aged care

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